Difference between revisions of "EnduserFAQ"

Revision as of 12:44, 12 June 2007

End user FAQ

Questions about text modules

Do you or will you have NIV/NASB/NLT/Message/KJV/other translation?

What happened to the Portuguese module?

Where are the Deuterocanonical or Apocryphal books?

How do I convert e-Sword modules to Sword modules?

I have purchased and lost a key to a locked module. Can you tell me what it is?

Questions about what we do for free or for money

Would you send me free Bibles or other material?

It is very unfortunate that some web sites have "information" according to which we are able to help you get free material. That is not true. There is no money involved in our work and we handle only electronic material. All our products are freely downloadable on our web site and that is all we do.

Can I donate to your ministry?

No, there is no money involded in our work.

Would you donate to my ministry?

No, there is no money involved in our work.

Can I sell advertising on your website?

No, there is no money involved in our work.

Will you allow me to link your website on my website in exchange for linking mine on yours?

We don't do link exchange. We may link to some websites if we find it appropriate and you may freely link to ours.

Where's my CD?

Maybe it doesn't even exist yet. Frankly said, we are not good at those things because we are not commercial actors. Send a mail to our support list, maybe it helps.

Questions about our software

If you don't find an answer to your question here and want to ask directly, PLEASE TELL US WHAT SOFTWARE YOU ARE USING. There are many products related to Crosswire. The most common is The Sword Project for Windows. It's extremely difficult to answer a question like "I'm trying to open a Bible but it doesn't work" if we don't even know which application you are using. It also helps if you attach as much exact information about your problem as possible, like "After I have opened the program I select action A from the menu and click button B, but it does nothing". NOT something like "I can't do C".

Somebody sells your software in net, is it right?

It's not forbidden to sell Free Software. However, according to licence the source code must be included. Some people also sell free programs without telling that they are really free, and that is morally wrong.

How do I uninstall?

When I read the Syriac Peshitta and some other modules all I see are boxes?

I love your Bible Tool. Can I install it on our churches website?

Yes.

Do you have a Sword program for my phone? my pda? my handheld?

I've found a bug. How do I report it?

Why doesn't your program do such and so? I'd like it to do it. It should to be competitive.

How do I do something in MacSword? BibleTime? GnomeSword? BibleDesktop? The SWORD Project for Windows?